Client and Contractor's bill of rights   Contractors are entitled to: Know what the budget range is up front A complete project profile A written contract Have their time valued - client delays cost contractors money 25-50% of the bid/estimate up front Prompt payment Manage the process without being micromanaged Make up for their mistakes Be paid for consultative work or ideas Be told when they are out of the running for a job Retain all appropriate rights to assets created for the site   Clients are entitled to: Good estimates Honest, constant communication A written contract Immediate notification of delays, problems, and extra expenses Pay only for work authorized Audit hours if paying by the hour See the project as it develops Reasonable turnaround and response Reasonable security and privacy precautions Deliverables that work as described in the contract Own all appropriate rights to the site